Terms and Conditions

 

In these Terms & Conditions the following definitions apply:

“Services or activities” means classes, workshops, sessions, consultations, treatments or therapies provided by Tipi Yoga.                          “Liability Release” means both the electronic and/or paper Liability Release information provided upon registration.                                 “Registration Form” means the online/electronic registration and/or the paper registration form completed prior to attending the studio and partaking in services and activities.

“Website” means the Tipi Yoga website (www.tipiyoga.co.uk) and any other websites or social media pages administrated by Tipi Yoga.

“Studio” means Tipi Yoga.

“Studio owner” means the Tipi Yoga owner.

“Studio user” means anyone taking part in Tipi Yoga services.

“Terms” means these Terms & Conditions.

PRE-CONDITION OF USE 
By using the website and studio facilities you understand and accept the Terms and Conditions as outlined in this document.

 

AMENDMENT OF TERMS 
The studio reserves the right to vary or revoke the terms at any time, which it may consider necessary or suitable for the regulation of the governance of the studio and the conduct of studio users.  Any such changes will be published on the studio website(s) and, until revoked, are binding on studio users.  The scheduling and content of services and activities may be changed on occasion with or without prior notice given to studio users.  Studio users will be advised if changes are made to the Terms and Conditions.

 

REGISTRATION & HEALTH FORM 
Studio users are required to complete the New Student Registration form, answering the health questions in order for the studio to determine the safety and possible risk of exercising based on the studio user's answers to the questions.

Studio users are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition.  Studio users must notify the studio owner of any circumstances affecting their health which may be exacerbated through continued use of the services or activities.

The studio reserves the right to refuse access to any studio user if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of such services and activities.

Studio users are required to follow the instructions of the teachers, studio supervisors or studio owner at all times.

 

LIMITATIONS OF LIABILITY 
Tipi Yoga users are required to read and agree to the Liability Release upon registration.  If studio users do not agree to the Liability Release, they will be unable to use the studio facilities.

By agreeing to the Liability Release the studio user understands that the services and activities offered by Tipi Yoga includes physical movements as well as an opportunity for relaxation, stress reduction and relief of muscular tension.  As is the case with any physical activity, the risk of injury, even serious or disabling, is always present and cannot be entirely eliminated.  If the studio user experiences any pain or discomfort, they will listen to their body, adjust the posture and ask for support from the teacher, therapist or consultant.
The services and activities provided by Tipi Yoga are not a substitute for medical attention, examination, diagnosis or treatment. The services and activities provided are not recommended and may not be safe under certain medical conditions. The studio user affirms that they alone are responsible to decide whether to partake in the services and activities offered by Tipi Yoga and thereby agree to irrevocably release and waive any claims that they have now or hereafter may have against Tipi Yoga, the Directors, staff and teachers of Tipi Yoga.

The studio accepts no liability for loss or damage to property or injury to studio users or their guests on the studio premises or outside the studio except in so far as such loss, damage, or injury is by law incapable of exclusion.

Furthermore, any online classes may only be undertaken by any and all persons that deem themselves fit and well enough to do so and the teacher is not liable to any damage that may occur to any persons or their belongings whilst following online classes. 

Tipi Yoga cannot be held responsible for any service or equipment not being available for whatever reason.  Tipi Yoga reserves the right to make alterations to the types of facilities provided, without notice and in its absolute discretion and the studio shall not be liable for any loss occasioned by such alterations except in so far as loss is by law incapable of exclusion.

 

STUDIO USERS 
Acceptance of a person as a Tipi Yoga user is at the discretion of Tipi Yoga.  Tipi Yoga reserves the right to withdraw, suspend or refuse to renew the membership of any studio user whose conduct is, or may be deemed to be in the studio’s reasonable opinion, injurious to the character of the studio or amounts to a breach of the Terms and Conditions or where such expulsion is otherwise to be in the interests of the other studio users.  Any studio user so expelled shall forfeit all privileges to studio use and shall not be entitled to any refund for any period during which their membership is suspended.

 

PERSONAL BELONGINGS 
Personal belongings are brought into the studio premises at the studio user’s own risk and the studio does not accept liability for any loss or damage whatever to such items.

 

STUDIO OPENING TIMES 
Details of services and activity times at the studio are subject to change.  Service and activity times will be published by the studio on the website, in studio newsletters and other social media.

 

STUDIO FACILITIES 
A studio user is entitled to use the studio’s facilities providing always that the studio may at any time withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond the control of the studio.

Children under the age of 16 are prohibited from using the studio facilities and partaking in services and activities without guardian supervision or in the case of Child Yoga classes, prior consent and a completed registration form detailing medical history and allergies.

The studio facilities may be impacted by adverse weather conditions, should class quality be potentially impacted the studio user must be aware that the class could be cancelled though the studio will endeavour to ​provide as much notice and be as fair as possible in such situations.

​The Tipi studio facility is essentially an outdoor​structure, the user should recognise this and dress and act accordingly. Studio users should be aware that on occasion rain or cold air may enter the Tipi despite the efforts of the Studio owner.

The studio user should note that there are currently no toilet facilities available.

In the event of a fire - though unlikely due to the lack of electrical equipment and only battery powered devices and lighting - studio users should exit calmly and safely through the only entrance/exit in the Tipi and convene in the car park next to the notice board where a head count will take place.

 

WRITTEN COMMUNICATIONS 
Applicable laws require that some of the information or communications the studio send to you should be in writing. When using the site, you accept that communication with the studio will be mainly electronic.  The studio will contact you by e-mail or provide you with information by posting notices on the website.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that the studio provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

 

NOTICES 
All notices given by you to the studio must be given to the studio owner and/or studio supervisor/staff in writing.  The studio may give notice to you at either the e-mail or postal address you provide to the studio when registration took place. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.

 

EVENTS OUTSIDE THE STUDIO’S CONTROL 
The studio will not be liable or responsible for any failure to perform, or delay in performance of, any of the studio’s obligations under a contract that is caused by events outside the studio’s reasonable control (Force Majeure Event). 

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond the studio’s reasonable control and includes in particular (without limitation) the following:

(a) strikes, lock-outs or other industrial action;
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks;
(f) the acts, decrees, legislation, regulations or restrictions of any government; and
(g) pandemic or epidemic.

The studio’s performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and the studio will have an extension of time for performance for the duration of that period.  The studio will use the studio’s reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which the studio’s obligations under the contract may be performed despite the Force Majeure Event.

 

PAYMENTS 
Details of prices for services and activities are available on the studio website. The studio reserves the right to change prices as and when required.

Payment for services and activities must be purchased at the time of booking. Services and activities can be booked up to 30 days in advance. When classes or services have reached booking capacity, studio users can add themselves to the waiting list.
Auto-renewing payment options are non-refundable and non-transferable.

Payment for services and activities can be made over the telephone, via email or in person. Cash, online payment, cheque and debit/credit card payments are accepted.

 

PROMOTIONS 
The studio may run promotional introductory offers from time to time, directly or through an agent i.e. Groupon/Living Social. These offers are exclusively for new studio users who are not already registered with the studio and are not for repeat use.

 

THE WEBSITE 
When using the website, the studio user/website viewer agrees to:
Seek the studio’s written permission if they would like to link to the website or copy the content in any way, shape or form.  By supplying the studio with material via digital or hardcopy, they allow the studio unlimited, royalty free use of its content. 
Anyone infringing on the aforementioned terms could be excluded from the use of the studio website.

 

SAFETY & HYGIENE 
Smoking is not allowed anywhere on the premises, including the car park.
No crockery, glass or food is permitted in the studios.

Fire exits, which are clearly marked, are there in the interests of safety.  In the event of a fire, studio users are asked to make their way to the nearest available exit.

Studio users are required to use a suitable towel to cover hired yoga mats in the studio or alternatively purchase or bring their own mat to class.

Studio users are required to address any foot hygiene issues they may have to avoid spreading infection to others.

 

GENERAL GUIDELINES 
Studio users must at all times observe the studio guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the studio may issue to ensure the smooth operation of the studio for the convenience of all studio users and members.

Studio users are required to give notice to the studio of any change of contact details. Failing such notice, all communications shall be assumed to have been received by the studio user within five days of mailing/emailing the last known address. 

The studio reserves the right to refuse admission to the studio or the use of studio facilities.

A person who is not a party to the registration form, liability release and terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any terms of the registration form or use any of the facilities provided by the Present Health Studios.
The studio may, if a studio user so wishes, communicate with the studio user by email.  By providing an email address to the studio, the studio user consents to receiving email communications from the studio, including notices pursuant to the Terms and Conditions. The studio user also accepts any risk that email may not be a fully secure and confidential means of communication. The studio will not be liable for any loss or damage suffered as a result of communicating with a studio user in this manner.

 

BOOKING AND CANCELLATION POLICY

Booking 
All classes, treatments and workshops must be paid for at the time of booking, either via email, over the phone or in person with cash.

They can be booked up to 60 days in advance and up to 30 minutes prior to the class start time.

Booking

  • Book via ebony@tipiyoga.co.uk or 07762744725

  • Child Yoga courses must be paid for upon booking, partial payments are not accepted. If payment has not been received the space is not guaranteed and the child will not be collected from school or allowed to take part in the class.

  • There is a 50% deposit required at the time of booking for corporate or Hen Do classes and treatments. Full payment to be received no less than 15 days prior to the (first) booking.

  • Tipi Yoga group classes are drop in so do not require booking except for Bank Holidays and the weekly Wednesday St Mark's Primary School class:

    • Bank Holiday Yoga - please email ebony@tipiyoga.co.uk ​to book into any Saturday, Sunday or Monday classes which fall on Bank Holidays, booking for these classes closes 1 week before the date the class is due to take place. Insufficient interest/bookings will result in individual classes being cancelled with notice. To book you must pre-pay either via your class pass, to do this just let Ebony know, or in a one off payment of £10. Provided that the class goes ahead this is a non-refundable transaction.

    • The weekly Wednesday St Mark's Primary School class takes place every Wednesday (subject to venue availability) and requires pre booking each month. To book the dates that you wish to attend email ebony@tipiyoga.co.uk. First class is half price and drop in, no booking required. Insufficient interest/bookings will result in individual classes being cancelled with notice. To book on you must pre-pay for your chosen classes either via your class pass or pre-payments of the number of classes you wish to attend at £10 per class. Class pass information is found on the Yoga page of this website. Provided that the classes go ahead as planned these bookings are non-refundable.

Cancellations, Late Pick Ups, No Shows & Late Arrivals

  • Cancellations should be made by phone or email and require a reply to be valid.

  • We operate a strict 48-hour cancellation policy for all our Tipi Yoga book on classes and treatments and a 14 day policy for workshops, hen dos and corporate bookings; all cancellations made with less than 48 hours’ or 14 days notice will be charged the full price.

  • Accounts will be debited for no shows and late arrivals, if payment has not been made in advance then the full payment is to be sent via BACs as soon as possible..

  • Late arrivals will not be allowed entry in to the class.

  • If you are late to your booking or the booking starts late due to reasons not caused by the teacher/therapist the class/treatment will still need to finish on the scheduled time.

  • Late Pick Ups refer to Child Yoga classes. If collection is later than 15 minutes past the end of the class then a late fee of £10 per £15 minutes will need to be paid in BACs or cash at the time of collection. 

 

Early Cancellation 
Tipi Yoga classes and treatments can be cancelled up to 48 hours before the class start time without incurring a charge. The same applies to workshops but with 14 days.

There is no cancellation policy for hall classes*, they are drop in.

*excluding St Mark's Primary School weekly Wednesday class which operates as a pay-by-month class. 

*excluding Bank Holiday classes which are pre-booked prior to 7 days before the class.

 

Late Cancel 
If a class or treatment cancellation is made 48 hours or less prior to the class start time, the class credit will be deducted from the user’s class pass or the user will need to make a payment in full via BACs as soon as possible. No refund will be given for the class.

 

No Show 
If users fail to turn up for class without prior notice (“no-show”), the class credit will be deducted from the studio user’s account or they will be required to make a full payment via BACs as soon as possible. No refund will be given for the class.

NB: Payments are non-refundable or transferable for any reason, including, but not limited to vacation, illness, injury, travel delays and arriving after the class has begun. The cancellation policy applies to all studio users.

 

Waiting Lists 
If a space becomes available in class 12 hours or more prior to the class start time, the first studio user on the waiting list will be added to the class and the booking system will email and text the studio user a notification. Studio users must opt-in to receive these notifications when registering on the website. The studio user will need to confirm they wish to attend by replying to the notification email or text in order to guarantee their space. If a confirmation is not received four hours prior to the start of class the studio cannot guarantee the availability of the space. Once the space has been confirmed normal booking terms apply.

 

Class Pass Expiration 
Class passes cannot be extended beyond their expiration date. If there is credit remaining on a class pass and the pass expires, the credit will no longer be valid.

 

Studio Closures & Cancellations 
If the studio cancels classes where studio users have been scheduled into the class no credit will be deducted from users’ accounts and the option to re-book another class will be given.

The studio retains the right to close the studio as and when required for the purpose of emergencies, national holidays, maintenance and repairs.

 

Retail 
Returned merchandise, excluding used or opened products/packaging, will be fully refunded if returned within 28 days of purchase with a receipt.

 

Refunds
Tipi Yoga does not offer refunds on products, classes, class passes, gift cards or treatments.

Privacy Policy

Tipi Yoga respects the privacy of all who visit this website and use the Tipi Yoga studio facilities. This privacy policy outlines the information which may be collected by Tipi Yoga and how this information may be used.

To assist Tipi Yoga with improving the services offered to you, you may be asked to provide personal details such as your name, email and postal address. This information may be used for the purpose of providing, monitoring, assessing and marketing Tipi Yoga. Tipi Yoga may also use your personal information to inform you of news updates, offers, services and products that are relevant to Tipi Yoga. Tipi Yoga will not sell, share, rent or otherwise distribute any personal information to third parties.

Any information provided relating to your health will be used solely for the purpose of assessing the safety and possible risk of exercising based on the answers to the questions given by you to Tipi Yoga.

Any information supplied by you to Tipi Yoga via this website or paper registration form will only be used in accordance with the Data Protection Act 1998.

This privacy policy does not apply to any websites accessible via hyperlinks contained in this website.

 

Privacy Policy Contact Information:

Tipi Yoga 
Tipi Yoga, Sheepstreet Lane
Etchingham, East Sussex, 
TN19 7AZ
United Kingdom

07762 744 725 
ebony@tipiyoga.co.uk

 

For visitors on our website we collect:

  • Aggregate (General Tracking) information about pages that users visit on our site.

  • Any voluntary information submitted to us by visitors.

The information that we collect is used for:

  • Internal review, tracking, or contacting and is then archived for future reference.

  • Delivering custom content to our website visitors.

  • Improving the quality of our website content and user friendliness for a better user experience.

  • Contact information for marketing purposes, including newsletters, emails or periodic advertisements from our company.

  • Not Shared with any outside organization for commercial purposes. We may still share this information for tracking and other non-commercial purposes.

We may use a standard technology called a cookie for the following purposes.

  • Recording Session information for shopping cart or other purposes.

  • Store visitor preferences for return visits to our website.

  • Helping to manage subscription or private areas on our website.

  • Delivering user customized content based on user specific information, such as browser type, screen type or resolution, etc.

 

Other Information:

If you are currently receiving a newsletter or emails from us and would like to stop receiving them, please notify us by contacting us by mail, phone or email at the above address.

With respect to sensitive information, we will redirect the user to a secure page on our site before transferring or receiving sensitive data. This information may include credit card or banking information, personal information, or other sensitive information.

For questions regarding our privacy policy or website in general, please contact by mail, phone, or email, at the above address.

 

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